Privacy Policy
Last updated: 21 August 2025
Who we are
E.D.H Wetbelts Ltd (Company No. 1654922) is the data controller for wetbeltcentre.co.uk. For privacy enquiries, use our Contact page.
Personal data we collect
- Identity & Contact: name, phone, email, address
- Vehicle: registration, make/model, mileage, service history
- Booking & Transaction: appointments, payments, invoices
- Technical: IP, browser/device info, cookies
- Communications: enquiries and messages
How we use your data (lawful bases)
- Provide services (contract)
- Customer support & safety (legitimate interests)
- Legal/compliance (legal obligation)
- Marketing (consent/legitimate interests)
Sharing & international transfers
We share data with trusted providers under contract (e.g. hosting, bookings, payments). We do not sell your data. If data is transferred outside the UK, we use appropriate safeguards (e.g. standard contractual clauses).
Retention & Security
We keep personal data only as long as necessary (e.g. tax/audit records typically 6+ years). We apply reasonable technical and organisational measures to protect data.
Your rights
- Access, rectify, erase, restrict, and data portability
- Object to processing (including direct marketing)
- Withdraw consent where processing is based on consent
- Complain to the ICO (ico.org.uk)
To exercise your rights, contact us via the Contact page.
Cookies
We use cookies for functionality, performance, and analytics. You can control cookies via your browser settings; where required, we will request consent via a cookie banner.
Changes
We may update this policy from time to time. Material changes will be highlighted on this page.